Eligible orders may be returned within 14 days of delivery for store credit or exchange. We do not offer refunds at this time. Eligible items must be returned with their original packaging/tags and in unused/unworn and undamaged condition. For online orders, shipping costs are non-refundable and it is the customer's responsibility to arrange for return shipping. Please ensure your items are safely repackaged; should the return arrive damaged or in unsaleable condition, we will not be able to accept your return.
Returns can be made in person at our shop or online by replying to your order confirmation email from hello@shopsommer.com. All returns must be made within 14 days of delivery of your original purchase. After 14 days, all sales are final.
Kindly note that sale items, taper candles, magazines, apothecary, and under garments are considered final sale and are not eligible for returns.
If your order has not yet shipped and you need to request a cancellation, kindly take into consideration that a 3% transaction fee is non-refundable and will be deducted from the refund.
Returns can be made in person at our shop or online by replying to your order confirmation email from hello@shopsommer.com. All returns must be made within 14 days of delivery of your original purchase. After 14 days, all sales are final.
Kindly note that sale items, taper candles, magazines, apothecary, and under garments are considered final sale and are not eligible for returns.
If your order has not yet shipped and you need to request a cancellation, kindly take into consideration that a 3% transaction fee is non-refundable and will be deducted from the refund.